ADP Freshers Walkin

EXCLUSIVE Walkin Customer Service Representative – Voice for BPO

Job Description

Date: Monday - Friday

Time: 10.00 AM - 1.30 PM

FRESHERS:

* Fresh B.Com, BA, BHM and B.Sc graduates from the 2008 batch only.
* Excellent communication, analytical and interfacing skills.
* Willing to work in different time zones.

EXPERIENCED:

* 13-36 months of experience in providing Inbound / Outbound Voice support to International Call Centers via telephone.
* Effectively answer inbound / outbound telephone calls from clients and provide client support through the use of an online knowledge base and benefits administration system / information system.
* Document calls and issues in case management tools.
* Good decision maker.
* Willing to work in different time zones.

Desired Profile

The following candidates need not apply:

* BE / B.Tech / MCA.
* Candidates with less than 1 year in the current company.
* Candidates who have worked with 3 or more companies and possess only 2 years experience.
* Candidates who have applied in the last 6 months.
* Candidates are requested to carry one copy of their CV, Passport size Photograph & Pay slip.

Experience 0 - 3 Years

Industry Type BPO/ITES /CRM/Transcription

Functional Area ITES/BPO/KPO, Customer Service, Ops.

Education UG - B.A - Any Specialization,B.Com - Commerce,B.Sc - Any Specialization,BHM - Hotel Management
PG - Any PG Course - Any Specialization

Location Hyderabad / Secunderabad

Keywords BPO, Call Center, ITES, CSR